Shipping Policy
At MakeUpByAlea, we are committed to delivering your order in a timely manner. The following terms outline our shipping policy:
Shipment Processing Time:
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All orders are processed and shipped out within 5 business working days.
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In the event of a high volume of orders, there may be a delay. If the processing time extends beyond 5 business working days, we will notify you via email.
Shipment Confirmation:
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Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s).
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The tracking number will be activated within 24 hours.
Shipping Rates & Delivery Estimates:
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Shipping charges for your order will be calculated and displayed at checkout.
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While we strive to ensure timely delivery, delivery delays can occasionally occur.
Customs, Duties, and Taxes:
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MakeUpByAlea is not responsible for any customs and taxes applied to your order.
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All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Damage Liability:
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MakeUpByAlea is not liable for any products damaged or lost during shipping.
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If your order arrives damaged, please contact the shipment carrier to file a claim, ensuring you keep all packaging materials and damaged goods for the claim process.
Contact Information:
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For any inquiries or issues related to shipping, please contact us at makeupbyalea@gmail.com.