Refund Policy

Thank you for shopping at MakeUpByAlea. We value your satisfaction and are here to support you if you are not pleased with your purchase. Below are the terms and conditions that constitute our Refund Policy:

 

Returns:

• We accept returns on products provided they are returned to our warehouse.

• However, we cannot accept returns on facial creams, powders, or foundations if they have been used or opened.

 

Return Process:

1. To initiate a return, please email us at makeupbyalea@gmail.com. We will provide you with instructions on how to proceed with the return.

2. Upon receipt and inspection of the returned goods for any tampering, we will process your refund.

 

Refund Process:

• Refunds will be issued within 3 business days of receipt and inspection of the returned goods.

• You will be notified via email once the refund has been issued.

• Refunds will be credited to your original method of payment.

 

Shipping:

• You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.

 

Contact Us:

• For any questions regarding our Refund Policy or to initiate a return, please contact us at makeupbyalea@gmail.com.